August 17, 2018

If you need refills on a prescription that has been filled by this office before, please contact your
pharmacy. Even if there are no refills left on your prescriptions, contact your pharmacy.
If you need refills on a prescription this office has never provided or are requesting a new
prescription please make an appointment as you will need to be seen before receiving a new
Due to continued abuse and misuse of prescription medications, the DEA has become stricter on
rules that regulate what, when and how much medication can be distributed. As a result, all patients
must be seen prior to refills on any or all narcotic medications. This includes, but is not limited to,
Xanax (alprazolam), Tizanadine, Tramadol, Tylenol 3 & 4, etc. Please call and set an appointment when
you are out of refills for your narcotic medications. This is the quickest way to receive your medication
refills. Drug screens will also be performed randomly for patients who receive any prescription
medications from this office.
Please note-This office has up to 72 hours to process refill requests sent by the pharmacy.
Please do not wait until you are completely out of your medications to call your pharmacy. Also, calling
the pharmacy or our office multiple times after you have made the initial request will result in your
chart being pulled from pending to waiting for review, which increases the amount of time it takes to
complete. If the pharmacy has not received an approval or denial from this office after 72 hours, then
contact us and let us know it was not received.